An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers. In an afternoon statement, the bank said it was still restoring systems that had been taken offline due to a technical issue with a third-party vendor.
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
That vendor, Fidelity Information Services, released a statement late Thursday blaming a local power outage affecting one of its data centers. Capitol One said deposits and payment processing for some consumers, small businesses and commercial banks were affected by the outage.
Capital One has confirmed that it is still experiencing a "disruption" that has been impacting many customers. In an email to customers seen by International Business Times, Capital One acknowledged that its issues began on Wednesday and the disruption impacting the processing of some deposits, payments and transfers.
Frustrated Capital One customers flooded social media Thursday morning with complaints about account access issues.
The CFPB is suing Capital One for allegedly misleading consumers about its offerings for high-interest savings accounts.
Capital One customers faced significant disruptions Thursday due to a widespread outage impacting online banking services.
A large service provider outage is impacting Bank of Oklahoma customers trying to do online banking, as well as more than two dozen other banks.
The issues at Capital One after Citibank acknowledged a problem affecting customers' ability to access their accounts from mobile devices, as well as an apparent issue related to fraud alerts.
Many businesses will be closed on Monday - and not just because Donald Trump will be sworn in as the 47th US president.
While MLK Day is a time for reflection and community service, it also brings changes to the operations of banks, postal services, and shipping companies. Here’s what to expect. Banks will largely remain closed on MLK Day 2025 as it is a federal holiday.