As economic pressures shift consumer behaviour and interest in sustainable shopping surges, Ebay Australia is cementing its ...

Endeavour Group reported a slight decrease in its total retail sales, dropping from $2.406 billion in the first quarter of ...

The Australian Competition and Consumer Commission has approved regulations for safety warnings for consumers to reduce ...

Takashimaya posts record revenue, but flat regional sales and overseas losses raise investor concerns.

The report projects that AI-enabled CX could generate an estimated $440 billion in annual EBITDA for consumer-facing ...

Coles and Woolworths’ respective CEOs remain steadfast in driving value for customers as they try to grow market share.

Airi Sutherland’s journey from retail floor to e-commerce leader shows how tech and fashion can transform customer experience ...

LVMH group's wine and spirits business Moet Hennessy will shrink its workforce by more than 10 per cent, about 1200 employees ...

Rising heat in Southeast Asia is driving consumers to malls and fueling Songkran spending, turning climate pressure into ...

There may not be enough consumption to make every sporting goods retailer viable in Australia with the arrival of Sports ...

David Jones is working with Braze to optimise customer communications as it embarks on a major digital transformation project ...

New research finds 86% of Aussie sales still happen in-store despite online discovery. Omnichannel is key.